No, our website www.sapsupport.co.uk is run by an independent company called SAP Support Ltd.  We are a group of independent freelance SAP consultants who have joined together to form SAP Support Ltd with the view of giving assistance to everyone who asks for help with regards to SAP systems, industry, jobs, careers, training and in fact just about everything related to the SAP industry

We do not allow you to change your user name yourself due the interlinked nature of our site.  However, should you want to change your user name then please email us at profiles@sapsupport.co.uk detailing your current user name, required new user name and we will endeavour to reply to your request within 48 hours.

Absolutely.  We will accept content for this site such as white papers, how-to guides, Support papers, news articles, and just about anything SAP related so long as it is legal and free of copyright.  All submissions will be checked by our staff and those deemed suitable will be published and the member who submitted the article will receive bonus SupportPoints to redeem in our SAP shop, and other parts of the site.

Yes.  We are always happy to take on new forum moderators, article authors’ e.t.c. but please remember that SAP Support is not profit driven and so positions are on a volunteer basis except for being able to earn SupportPoints for your contributions.

If you find a problem with our website, firstly we apologise and will try to correct the problem as soon as possible.  To notify us of a problem, concern or even a suggestion, please email us at fix-it@sapsupport.co.uk or click the “fix-it” link found on the footer of the main site pages.  We will endeavour to reply your email within 24 hours.

To reset your password simply visit the link in your 'Quicklinks' menu or click here

Once you have done that, fill out the two boxes with your new password and hit the 'Save new password' button and the next time you log in you will use this new password.

Couldn't be easier...

OK, firstly this is not a problem. If you have simply forgotten your password then click the login button.
In the popup you will see a linked called "Forgot password" so click on this and you will be presented with a new page.
On this new page select the secret question and answer and the email address you used to register your account with and we will send you an email
simply click on the link when you get it and then enter a new password.
Sorry we cannot retrieve your old password it as it is encrypted in our database and we have no way to unencrypt it.

OK, no problem. Use the Contact Us link found in the footer section of every page and choose the Login Trouble and simply send us a message. PLEASE include as much details as you can toy help us find your account such as full name, email address, and any other details such as if you have entered like phone numbers or address details.
Once we have found your account we will reset your password (sorry we cannot retrieve it as it is encrypted) and email you the new details and your username.

Non-registered members (guests) have very little permissions on the site.  By registering and completing your SAP Profile you gain access to all areas of our site such as the numerous SupportForum™, SAP Job board with full access to apply for SAP jobs, access to our SupportStore™, SupportPaper™ library and SupportAcademy™.

We would be interested to hear your views on why we are different from other SAP sites and job boards but from our perspective we believe we are different mainly because we are not profit driven.  We have very few adverts, we offer SAP specific jobs, SAP training, SupportPaper™ library and many other SAP related topics.  We are owned and run by SAP consultants and professionals who main aim is to give back to the SAP community that has supported us more well over a decade.

In building this site we thought about the page dimensions quite carefully and after much research decided that the site would be optimised for a screen resolution width of 1024 pixels.  You can adjust your screen resolution by right clicking on your Microsoft windows desktop and choosing “properties” or “personalize” followed by settings.  Our site was built with Microsoft IE7 or later and Mozilla Firefox 3.5 or later.  Should you need help with viewing our site please email us at fix-it@sapsupport.co.uk or click the “fix-it” link found on the footer of the main site pages.  We will endeavour to reply your email within 24 hours.